Terms of Service

1. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms of Service. If you do not agree, you should not use the website. These terms apply to every visitor, whether you are browsing, submitting an inquiry, or engaging ACRIPOINT, LLC for professional services. If you use the website on behalf of an organization, you represent that you have authority to bind that organization, and the word you includes both you and the organization.

These terms work together with any signed agreement between you and ACRIPOINT, LLC. Where a signed agreement conflicts with these terms, the signed agreement controls for the subject matter it covers. These terms remain in effect for as long as you use the website or receive services, and the provisions that by their nature should survive termination will continue to apply afterward.

2. Definitions

In these terms, the words we, us and our refer to ACRIPOINT, LLC. The word you refers to the person or organization using the website or receiving services. The term website means the pages served at acripoint.mom and any subdomain we operate. The term services means the computer integrated systems design and related consulting work that ACRIPOINT, LLC provides, including architecture, imaging pipeline integration, clinical platform interoperability, optical data instrumentation, compliance and audit systems, and managed systems support.

The term content means text, graphics, code, layout, images and other material on the website. The term client means a person or organization that has entered into an agreement for services. The term deliverables means the reports, software, configurations and documentation that we provide as part of an engagement. The term personal information has the meaning given in our Privacy Policy, which forms part of these terms by reference.

3. Eligibility

This website is intended for professional and business use. By using it, you represent that you are at least the age of majority in your jurisdiction and that you have the legal capacity to enter into these terms. If you are accessing the site from a jurisdiction where the content or the services are not permitted, you are responsible for complying with local law, and you should not use the site where such use would be unlawful.

We provide services primarily to organizations in the United States. We reserve the right to decline an engagement for any lawful reason, including where a project falls outside our area of focus or where we cannot meet the standards we set for our work. An inquiry through the website does not create a client relationship, and no such relationship exists until a written agreement is signed by both parties.

4. License to Use the Website

Subject to these terms, we grant you a limited, non-exclusive, non-transferable and revocable license to view and use the website for its intended purpose. You may print or save individual pages for your own reference. You may link to our pages from your own website, provided the link does not imply endorsement or misrepresent our relationship. This license does not transfer any ownership interest in the website or its content.

You may not reproduce, republish, distribute, sell, sublicense or create derivative works from the website content without our prior written permission, except as permitted by applicable law. You may not use automated tools to harvest content or to place unreasonable load on our servers. You may not frame our pages in a way that obscures our branding or misleads a visitor about the source of the content.

5. Services

ACRIPOINT, LLC provides computer integrated systems design and related consulting services within the professional, scientific and technical services sector. Our practice is organized into six services. Vision Systems Architecture establishes the structure, interfaces and tolerances of a system. Imaging Pipeline Integration builds the flow that captures, corrects, stores and delivers images. Clinical Platform Interoperability connects records, orders and results across clinical systems with clear identity and audit paths.

Optical Data Instrumentation integrates sensors and calibration fixtures so that light becomes a dependable measurement. Compliance and Audit Systems turn rules into enforced controls and produce the evidence that audits require. Managed Systems Support monitors, patches and re-calibrates deployed systems so that their reading remains sharp over time. The scope of any engagement is defined in the applicable written agreement, and these descriptions are provided for general information only.

6. Client Engagements

A client engagement begins only when both parties sign a written agreement that describes the scope, the deliverables, the schedule, the fees and the responsibilities of each side. Until that agreement is in place, neither party is obligated to proceed, and any preliminary discussions are conducted for evaluation purposes only. We may use a statement of work, a master services agreement, or a combination of documents to define an engagement.

Changes to an engagement are handled through a written change process so that scope, schedule and fees remain clear. If a change affects the cost or the timeline, we will describe the effect before the change is approved. Both parties will designate a point of contact with authority to approve changes. We will not perform work outside the agreed scope without written authorization, and we will not treat silence as approval.

7. Your Obligations

To use the website lawfully, you agree to provide accurate information in any inquiry you submit, to use the contact channels as intended, and to refrain from any conduct that would harm the website or interfere with another person use of it. When you engage us, you agree to provide the access, information and cooperation that the engagement requires, on the schedule the agreement describes. Delays in providing these things may affect the schedule, and we will discuss the impact rather than absorb it silently.

You are responsible for the accuracy of the information you give us, for having the rights needed to share it, and for complying with the laws that apply to your organization. You agree not to ask us to perform work that would violate the law or the rights of a third party. If we believe that a request would do so, we will raise the concern and we may decline the work.

8. Prohibited Conduct

You may not use this website or our services to break the law, to infringe the rights of another person, or to gain unauthorized access to any system. You may not attempt to probe, scan or test the vulnerability of our website or of any system we operate without written authorization. You may not introduce malicious code, interfere with normal operation, or use the site to send unsolicited messages. You may not impersonate another person or misrepresent your affiliation.

You may not scrape the site in a manner that degrades service for others, nor use the site to collect personal information about other people. You may not reverse engineer any software we provide except to the extent that applicable law permits and cannot be waived. We reserve the right to investigate suspected violations, to suspend access, and to report conduct to the appropriate authorities where the law requires or permits it.

9. Intellectual Property

The website and its content are owned by ACRIPOINT, LLC or its licensors and are protected by intellectual property laws. The name ACRIPOINT, LLC, our marks, our layout and our written material may not be used in connection with a product or service that is not ours, in a way that is likely to confuse, or in a way that disparages us. All rights not expressly granted in these terms are reserved.

Ownership of deliverables is governed by the applicable client agreement. Unless that agreement provides otherwise, we retain ownership of our pre-existing materials, our tools and our general knowledge, and we grant the client a license to use the deliverables for the purpose described in the engagement. Third party components included in a deliverable remain subject to the terms of their providers, and we will identify those components where the agreement requires it.

10. Feedback

If you send us suggestions, ideas or feedback about our website or our services, you grant us a non-exclusive, worldwide, royalty free and transferable right to use that feedback without restriction or compensation. We are not obligated to treat feedback as confidential, although we will not publish your name in connection with it without your permission. This clause does not apply to information you provide under a confidentiality agreement, which is governed by that agreement instead.

We value candid input from clients and visitors, and we ask for it often. The purpose of this clause is to allow us to act on good ideas without a later dispute about ownership. If you would prefer that a particular suggestion remain confidential, tell us before you send it and we will handle it under a written confidentiality agreement.

11. Fees and Payment

Fees for services are set out in the applicable written agreement. Unless that agreement states otherwise, invoices are due within the period stated on the invoice, and payment is made in United States dollars. Expenses that are necessary for an engagement may be billed separately, and we will identify such expenses in advance or as soon as they become known. We do not bill for expenses that were not authorized.

Late payments may be subject to a charge where the law permits it, and we will describe any such charge in the agreement. We may suspend work on an account that is overdue, after providing notice and a reasonable opportunity to cure. Taxes are the responsibility of the client, except for taxes on our own income. If a payment is disputed, the client should raise the dispute promptly and in writing so that we can resolve it before it affects the engagement.

12. Confidentiality

Each party may receive information that the other treats as confidential. The receiving party agrees to use that information only for the purpose of the engagement, to protect it with reasonable care, and to disclose it only to personnel and providers who need it and who are bound by confidentiality obligations. Confidential information does not include information that is public, that the receiving party already knew without a duty of confidence, that it develops independently, or that it lawfully receives from a third party.

If the law requires disclosure of confidential information, the receiving party will, where lawful, give prompt notice so that the disclosing party may seek protection, and will disclose only what is required. On the completion or termination of an engagement, confidential information is returned or destroyed on request, subject to retention obligations and to reasonable backup practices. These confidentiality obligations survive the end of the relationship.

13. Disclaimer of Warranties

The website and its content are provided on an as is and as available basis. To the fullest extent permitted by law, ACRIPOINT, LLC disclaims all warranties, whether express, implied or statutory, including the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the website will be uninterrupted, error free or free of harmful components, or that the content is complete or current at all times.

Service warranties, if any, are set out exclusively in the applicable client agreement, and this section does not limit any warranty that we give in writing for a specific engagement. Where the law does not allow the exclusion of a particular warranty, that warranty is excluded only to the extent the law permits. No advice obtained through the website creates a warranty of any kind.

14. Limitation of Liability

To the fullest extent permitted by law, ACRIPOINT, LLC will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost data or business interruption, arising from or related to the website or the services, whether based in contract, tort or any other theory, even if we have been advised of the possibility of such damages. This limitation applies without regard to whether a limited remedy is found to fail of its essential purpose.

Our total aggregate liability for all claims arising from or related to the website or an engagement will not exceed the amount the client paid us for the engagement giving rise to the claim during the twelve months preceding the event on which the claim is based, or one hundred United States dollars where no such amount was paid. Some jurisdictions do not allow certain limitations, so part of this section may not apply to you. In that case, our liability is limited to the smallest extent the law allows.

15. Indemnification

You agree to defend, indemnify and hold harmless ACRIPOINT, LLC and its personnel from claims, liabilities, damages, losses and expenses, including reasonable legal fees, that arise from your use of the website, your breach of these terms, or your violation of any law or the rights of a third party. We will provide prompt notice of any claim covered by this section, we will cooperate in the defense at your expense, and we will not settle the matter without your consent, which will not be unreasonably withheld.

Mutually, where a claim arises from our breach of these terms or from our gross negligence, we will indemnify the client to the extent and under the limits set out in the applicable client agreement. The provisions of this section do not apply to the extent a claim results from the indemnified party own conduct, and they are intended to operate alongside, not to override, the liability limits in these terms.

16. Third Party Materials

The website may reference or link to products, services and websites that we do not own or operate. Such references are provided for convenience and do not constitute an endorsement. We are not responsible for the content, accuracy or practices of a third party resource, and we make no warranty about it. If you choose to interact with a third party, its terms and privacy policy apply to that interaction.

Deliverables may include third party components, and those components are governed by their own licenses. Where we incorporate a third party component into a client engagement, we will identify the license terms and any obligations they create for the client. The client is responsible for complying with those terms in the same way that the client complies with the agreements that govern its own systems.

17. Termination

These terms apply until terminated. We may suspend or terminate your access to the website at any time if we believe that you have breached these terms or that continued access presents a risk. Termination of website access does not terminate a client engagement, which is governed by the applicable written agreement. Either party may terminate an engagement as provided in that agreement, and the obligations that survive termination, including confidentiality, intellectual property and payment obligations, will continue.

On termination, we will provide the deliverables and information that the agreement requires, subject to payment of amounts due. Sections of these terms that by their nature should survive termination will remain in effect, including those concerning intellectual property, disclaimers, liability limits, indemnification and governing law.

18. Governing Law

These terms are governed by the laws of the State of Michigan in the United States, without regard to conflict of law principles. The agreement between us will not be governed by the United Nations Convention on Contracts for the International Sale of Goods. Where a client agreement specifies a different governing law, that agreement controls for the engagement, and these terms apply to website use regardless.

Subject to the dispute resolution section below, the state and federal courts located in Michigan have jurisdiction over any matter arising from these terms, and each party consents to that jurisdiction and venue. Nothing in this section prevents a party from seeking injunctive relief in any court of competent jurisdiction to protect its confidential information or its intellectual property.

19. Dispute Resolution

If a dispute arises, the parties will first attempt to resolve it through good faith discussion between senior representatives. A party raising a dispute will send a written notice describing the issue and the requested resolution, and the other party will respond within a reasonable time. Most matters can be resolved at this stage, and both parties commit to making that attempt before pursuing other remedies.

If discussion does not resolve the dispute, the parties may agree to mediation with a neutral facilitator. If mediation is not successful or is not chosen, the dispute will be resolved in the courts identified in the governing law section, unless the applicable client agreement provides a different process such as arbitration. Each party will bear its own costs unless a court or the agreement provides otherwise. Claims must be brought within the period allowed by applicable law.

20. Changes to These Terms

We may revise these terms from time to time. When we make a material change, we will update the effective date at the top of this page and, where appropriate, provide additional notice. Your continued use of the website after a revision means that you accept the revised terms, to the extent the law allows. If you do not agree to a revision, you should stop using the website. A revision does not retroactively change the terms of a signed client agreement.

We keep the current version of these terms available on this page at all times. If you have questions about a change, contact us and we will explain what changed and why. We believe that clear terms are part of a trustworthy relationship, and we try to write revisions so that a non-lawyer can understand them without assistance.

21. Miscellaneous

These terms, together with the Privacy Policy and any signed client agreement, form the entire agreement between the parties on their subject matter and replace any prior understanding. If a provision is found unenforceable, the remaining provisions stay in effect and the unenforceable provision is limited to the smallest extent necessary. A failure to enforce a provision is not a waiver of it, and a waiver applies only to the specific instance described.

You may not assign these terms without our written consent, and we may assign them in connection with a merger, acquisition or sale of assets. Notices to us should be sent to the address or email below, and notices to you may be sent to the contact details you provide. Headings are for convenience only and do not affect interpretation. These terms are written in English, and the English version controls in the event of a translation.

22. Contact Information

If you have questions about these Terms of Service, please contact us. We will respond within a reasonable time and within any period the law requires.

Company: ACRIPOINT, LLC

Address: 100 Ottawa Ave SW, Grand Rapids, 49503-5087, United States (US)

Email: hello@acripoint.mom

Phone: +17247902562

We welcome the chance to clarify anything on this page, and we would rather answer a question early than leave it unresolved. Thank you for taking the time to read these terms, and for considering ACRIPOINT, LLC for your systems work.